Implementation: Usability and TestingWhat is it?
The implementation phase involves essential application testing with realistic call volumes before a production phase. It also includes a usability trial to get early, unbiased feedback on the initial application design.
What will it provide?
- Fully validated solution in line with both your requirements and your customer expectations.
- Full support for voice talent coaching & application prompt delivery
- Application testing - all solutions are validated against a series conditions and success criteria.
- Training on application maintenance and functionality
Next steps?
If you’re interested in having SpeechStorm’s expert professional services team deliver best of breed self-service solutions to your business please contact us