Belfast& Dublin, Ireland September 29th, 2009SpeechStorm, (www.speechstorm.com), Ireland’s specialist provider of phone self-service solutions,has today announced that it is sponsoring and presenting at the forthcoming Customer Contact Europe 2009 conference, a Frost & Sullivan executive MindXchange event. This year’s event entitled ‘Proven Methods for Providing Excellence in Global Customer Contact’ will be held at the Conrad, Dublin on November 8th through 10th.
The highly interactive and consistently successful Frost & Sullivan Executive MindXchanges bring together executives from a variety of market sectors under one roof to exchange ideas and foster new solutions for their industry. The event has attracted speakers from Jaguar and Land Rover, Barclays, British Gas, Ramada Jarvis Hotels and a key note from Frank Zelger, Vice President of Customer Care at Cablecom GmbH, Switzerland. An executive address from Jonathan George,
Head of Call Centre Services at Specsavers Optical Superstores will round off the 3 day event.
SpeechStorm’s Roger Chidwick and Brendan McCarthy will co-facilitate an interactive workshop that will present new innovations in IVR and enhancing the voice self service customer experience.
To register for the event please click here.