Speechstorm

About Us
 
   
   

Why Speechstorm®?

Right now, these words are losing more businesses more clients and more goodwill than any other…‘Your call is important to us. Please hold.’ 

Thankfully, organisations are now discovering a way to dramatically transform their customer experiences, their reputation and their bottom line. In one fell swoop.

SpeechStorm®  is helping businesses to benefit from phone self-service business solutions in several ways:

  1. Customer experience is transformed. By directing callers straight to the information or resolution they seek with a delightfully effortless and professional service. This positively impacts customer management and retention.

  2. Empowering internal staff. As well as freeing up agents from menial tasks that can be easily automated, key managers are given real-time visibility and control - putting the ‘black box’ of intelligence in their hands.

  3. Significant cost savings & swift R.O.I. Immediate cost benefits accrue from streamlining customer service and from easing the strain on internal staff and resources. These solutions are designed to be self-funding.

  4. Delivered faster, risk free with flexible delivery options
    Due to the ‘out of the box’ nature of our products, fast deployment times are guaranteed (as little as 4 weeks) and at a lower risk for both On Premise or as a Hosted Service.

  5. Affordable and accessible. As well as maximising up-front affordability, SpeechStorm’s®  solutions are designed to evolve with changing needs - avoiding nasty cost surprises later.

  6. Proven reputation deployments & reputation- With over 20 years experience in delivering successful projects and backed by a professional services capability of more than 250 consultants, SpeechStorm®  has the distinctive edge over most specialists.

  7. New corporate capacity to adapt & evolve. With new levels of intelligence, visibility and control built into their phone-based customer relations, organisations are equipped to respond, easily and instantly, to unforeseen challenges and new opportunities.

Talk to us today about arranging a free feasibility study or personal demonstration at your offices.